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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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N B

November 27, 2025

4  out of  5
rating by N B
"Yes; great rates. I understand people can have different experiences, but my observation is snarky responses, and a lack of transparency in my policy/billing. I have a perfect driving record throughout my entire life since getting my drivers' license, so one would think that would be appreciated. But, like most all of my neighbors, had a hailstorm and tornado claim from this summer -- an Act of God -- not my fault. When my State Farm policy renewed, the manner that staff at this SF agency explained the 10% spike in my premium was, I was penalized for an Act of God. The spike was "my fault" for living where a tornado hit. I have never had chargeable accidents, and no tickets/issues of any kind. One would think that type of insured would be treated with respect, not snarky rudeness. Update: The representative did not state the reason for rate increase was for an overall cost increase. If he had, there would have been no concern, or reason for my post. At the same time, State Farm is one of the most reasonable rates in auto premiums. In fact for any driver over 30, with no tickets and with good credit, State Farm is about 50% of what GEICO's rate is in our area. So, I appreciate Mr. Janjua explaining and providing a correction today, to explain why my rates increased. Mr. Janjua doing that means a lot."
We responded:
"Thank you for leaving this feedback, and we are truly sorry to hear about your frustration with the recent premium increase and your comprehensive claim experience. We understand how disappointing it is to see a price change, especially with a perfect driving record. We want to first sincerely apologize if any member of our team, including Mason or Wilmer, came across as 'snarky' or rude. That is absolutely not how we train or expect our team to interact with our valued clients. Our goal is always to treat every customer with the utmost respect, transparency, and patience. We will be using this specific feedback as a coaching moment for our entire team to ensure our communication is always clear and empathetic. Regarding your policy renewal: * We affirm that the 10% increase you saw was not directly related to your recent comprehensive claim. That specific claim was handled as an Act of God claim, which typically does not directly surcharge a policy. * As Mason and Wilmer patiently explained, the modest price adjustment on your auto premium was part of a company-wide trend, primarily driven by the increasing costs of auto parts and repairs due to nationwide inflation and supply chain issues. This is a factor affecting almost all insurers across the board, not just a penalty for your location. We deeply value your business and appreciate that you continue to trust us with your coverage. Our team is fully licensed and committed to helping you understand these industry shifts and policy details. We are always here to review your coverages and ensure you are getting the best value possible. Please feel free to call me directly at the office if you would like to discuss this further. We want to ensure your experience moving forward is excellent. "
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bobby johnson

November 24, 2025

4  out of  5
rating by bobby johnson
"Great price"
We responded:
"Thank you Bobby for the 5 star review and for trusting us with your insurance needs. Welcome to our State Farm family :)"
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Yuslandy Rodríguez Gutierrez

November 21, 2025

5  out of  5
rating by Yuslandy Rodríguez Gutierrez
"Una maravillosa atencion maravilla"
We responded:
"Gracias por confiar en nosotros para sus necesidades de seguro. Bienvenido a la familia State Farm."
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Karl Larson

November 21, 2025

2  out of  5
rating by Karl Larson
"I never had to make a claim, so I cannot speak to that part of the experience. However, I did switch to a different provider because State Farm has been constantly dishing out the cold calls/texts lately. It became so annoying that I got a quote from a different company at half the cost for the same coverage. If you continuously pester people about their insurance, they just might look closely at the numbers and realize they're getting a unfavorable deal."
We responded:
"Thank you, Karl, for giving us the opportunity to insure you. We were reaching out to you to review your policies; help you lower your bill and find discount opportunities. Our doors are always open should you decide to come back. Only the best Team SJ."
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aviana berg

November 21, 2025

5  out of  5
rating by aviana berg
"Awesome team member with excellent communication and what a great help. Thank you so much. This guy deserves a raise."
We responded:
"Thank you Aviana for the kind review for trusting us with your insurance needs. Our staff is one of a kind and we are so blessed to have them. Thank you for your business."
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Raudel Rondon Lizabeth

November 21, 2025

5  out of  5
rating by Raudel Rondon Lizabeth
"Muy bien trabajo , todo bien rápido y seguro son muy trasparente en el servicio yo la recomiendo siempre llamas. y te responden tengo muy bien criterio"
We responded:
"Mucha's Gracias para sus Negocios con nosotros en state farm! y gracias para sus palabras buanas de nosotros!"
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Megan Kinney

November 20, 2025

5  out of  5
rating by Megan Kinney
"All of the employees here have been friendly and helpful with any questions I have had. Talked to both Logan (I believe that was his name?) And Will today as I missed a payment and both were extremely helpful and a pleasure to work with. I would recommend them."
We responded:
"Thank you Megan for trusting us with your insurance needs. Our staff takes a lot of pride in helping clients and making them happy. We are blessed to have great customers like yourself. "
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Vicki Schmidt

November 17, 2025

5  out of  5
rating by Vicki Schmidt
"I worked with Will changing our insurance, he made the quotes he gave me understandable and listened patiently to all my concerns. I would definitely recommend this agency and Will!"
We responded:
"Thank you Vicki, Will is passionate about helping his clients and we are so happy you got excellent service. That is what we strive for. Welcome to our State Farm family :)"
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Kristen Partlow

November 11, 2025

5  out of  5
rating by Kristen Partlow
"I have been working with this team for approximately five years and, although I have worked with another company simultaneously, I switched everything over to this agency due to their excellent customer service. I can count on this team to make sure everything is taken care of at all times. They notify me personally when issues arise and handle everything with prompt, hassle free service. My agent and his team are kind, personable and genuinely care about their customers and the service they provide. I definitely feel like a human being who is valued, and not “just another customer.”"
We responded:
"Thank you for the kind words Kristen. We are so happy you chose us. Welcome to our family :)"
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Tamera Martin

November 1, 2025

5  out of  5
rating by Tamera Martin
"I had a fantastic experience with Hector! He was incredibly knowledgeable and took the time to explain all my options clearly. The customer service was top-notch, and he really went above and beyond to find the best coverage for my needs at a great price. I highly recommend him to anyone looking for reliable and friendly service!"
We responded:
"Thank you Tamera for the kind words !! Hector loves his clients and takes pride in his work. Thank you for trusting us with your Home Insurance, Auto Insurance, Health Insurance & Life Insurance needs. Welcome to our State Farm family:)"
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HAWA AHMED ALI

November 1, 2025

5  out of  5
rating by HAWA AHMED ALI
"Joining State Farm as an insurance agent has been the best decision for me. I really appreciate how professional and respectful you are. Thank you a thousand times"
We responded:
"Thank you Hawa for the kind review and for trusting us with your insurance needs. Welcome to our State Farm family :)"
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Chip's Clips

October 30, 2025

5  out of  5
rating by Chip's Clips
"Been using state farm for decade easy now. They've always had my back, quick to get back to me, and they take care of any questions or assistance that I've needed. Rates are very competitive as well."
We responded:
"Thank you for the kind review and your loyalty !!! Welcome to our State Farm family :)"
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Ashton Swendra

October 28, 2025

5  out of  5
rating by Ashton Swendra
"Got some insurance with my pickup and Gabe Herrera was an awesome insurance agent, made the process super easy and straight up. Props!"
We responded:
"Thank you Ashton !! Alex is an asset to our team. We welcome and thank you "
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Hamse Abdille

October 24, 2025

5  out of  5
rating by Hamse Abdille
"Is nice customer service by gabriel Herrera"
We responded:
"Thank you Hamse for trusting us with your insurance needs. Welcome to our State Farm family :)"
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Khaled Jimcale

October 24, 2025

5  out of  5
rating by Khaled Jimcale
"Every thing is quite good with respect"
We responded:
"Thank you Khaled for trusting us with your insurance needs. Welcome to our State Farm family :)"
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K Kevorkian

October 23, 2025

5  out of  5
rating by K Kevorkian
"Gabe was a pleasure to work with. He was very helpful and went out of his way to ensure that my questions were answered."
We responded:
"Thank you Kevorkian for trusting us with your insurance needs. Welcome to our StateFarm family :)"
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Rebaz Yasin

October 23, 2025

5  out of  5
rating by Rebaz Yasin
"I had a great experience with Will and Seed! They were knowledgeable, responsive, and genuinely cared about finding the right plan for me. It’s rare to find people who combine expertise with such great customer service. Five stars all the way!"
We responded:
"Thank you Rebaz for the kind review and for trusting us with your insurance needs. Your food is delicious, and we cannot stop spreading the word. Welcome to our State Farm family :)"
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Alisha Dewald

October 21, 2025

5  out of  5
rating by Alisha Dewald
"My husband and I have found the process very easy and smooth."
We responded:
"Thank you Alisha for the kind review and for trusting us with your insurance needs :)"
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Gilbert Sheets

October 21, 2025

5  out of  5
rating by Gilbert Sheets
"Always have a great experience with this branch! Gabe has been helping me and been great at communicating!"
We responded:
"Thank you Gilbert for the kind review and 5 stars. We appreciate your trust in us and welcome to our State Farm family :)"
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Idania Cruz

October 20, 2025

5  out of  5
rating by Idania Cruz
"Héctor muy amable"
We responded:
"Thank you Idania for the 5 star review, and for trusting us with your insurance needs :) "
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Juweriyaabdi Isak

October 20, 2025

5  out of  5
rating by Juweriyaabdi Isak
"Came into the office today and Will helped me out! Excellent service and great experience! He got me great auto coverages!"
We responded:
"Thank you Juweriyaabdi for the kind google review and for trusting us with your insurance needs. Welcome to our State Farm family :) "
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Teresa Knutson

October 19, 2025

5  out of  5
rating by Teresa Knutson
"Gabe is honestly the best! He treats his customers with so much respect and is so fast to respond to any questions I have and believe me, I’m a pretty difficult customer lol He is always so polite and patient!"
We responded:
"Teresa , you are not difficult at all !! We look forward to hearing from you and appreciate you. Thank you for trusting us with your insurance needs. "
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GARY NICHELSON

October 18, 2025

5  out of  5
rating by GARY NICHELSON
"Thanks for the good service!"
We responded:
"Thank you Gary for your trust !!! We appreciate you :)"
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Vinod Lall

October 17, 2025

5  out of  5
rating by Vinod Lall
"I met with a member of the team a couple of days back to review my policies and was impressed the time they took to explain each part of the auto, homeowner’s and the personal umbrella liability policies I have with Statefarm. I had multiple questions and they were each answered to my full satisfaction."
We responded:
"Thank you Vinod for trusting us with your insurance needs and for loyalty. We appreciate you :)"
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Shelbi Lick

October 17, 2025

5  out of  5
rating by Shelbi Lick
"Agent was super helpful!"
We responded:
"Thank you Shelbi for the kind review !! Welcome to our State Farm family :)"